Shipping Policy
Last Updated: September 15, 2026
At Rechani's Global Caffe, we want your coffee order to arrive fresh and ready to enjoy. This policy explains how we handle order processing, shipping, and delivery.
Order Processing
Orders are generally prepared for shipment within 1–3 business days. Orders are processed Monday through Friday, excluding holidays.
During holidays, promotions, or periods of unusually high order volume, additional processing time may be required.
Shipping charges are generally non-refundable.
Delivery Estimates
Once your order has shipped, standard delivery generally takes approximately 3–7 business days, depending on the destination and carrier.
Delivery estimates are provided for convenience and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.
Order Problems
If your order arrives damaged, contains the wrong item, or has another issue, please contact us within 14 days of delivery.
Please provide your order number and, when helpful, photographs showing the item and packaging. We will review the situation and determine an appropriate resolution.
Packages Marked as Delivered
If tracking indicates that your package was delivered but you cannot find it, first check around your delivery location and with household members, neighbors, or your building's mail area.
You may also want to contact the shipping carrier directly.
If you still cannot locate the package, contact us and we will review the available information. A refund or replacement is not guaranteed for packages that the carrier confirms as delivered.
Shipping Address Changes
Please carefully review your shipping information before completing your purchase.
If you entered an incorrect address, contact us as soon as possible. We will try to assist, but changes cannot be guaranteed once an order has entered processing or has been shipped.
Cancellations
Because we begin preparing orders shortly after they are placed, cancellation requests are not guaranteed.
If you need to cancel an order, contact us as soon as possible with your order number.
Contact
For questions regarding shipping or an existing order, please contact:
Rechani's Global Caffe
Pennsylvania, USA
Email: gigi_manny@rechaniglobalcaffe.com
Please include your order number so we can assist you more efficiently.